Service Inventory Optimization (SIO)
MCA’s SAP-Endorsed Business Solution - Service Inventory Optimization (SIO) for SAP Service and Asset Management - represents an exclusive joint development and support partnership with SAP that far exceeds NetWeaver certification.
Planning Capabilities
This SAP-Endorsed Business Solution from MCA and SAP combines the best of MCA’s forecasting and inventory optimization with SAP’s solution for service planning and execution. SIO delivers the most complete and market-leading capabilities to address demanding spare parts management planning requirements, including:
- Composite forecasting which blends historical demand, installed base and service entitlements, along with causal factors based on data availability and stage in product lifecycle
- Multi-echelon, multi-indenture optimization to determine what to stock, at what location and at which level of the service BOM
- Contract coverage analysis
- Fill rate or availability driven service levels with budget constraints
- Generation of actual field failure rates to provide feedback to product design
- What-if analysis to understand service level, budgetary, and inventory tradeoffs
Management Capabilities
SIO complements and extends SAP’s Service Parts Management solution to provide the most complete service parts management capabilities available, including:
- Parts planning & optimization for service-centric planning environments
- Parts procurement management linked with both planning and execution
- Parts warehousing and fulfillment integrated with planning execution and procurement processes
- Supply network collaboration, bringing all parties together with common and timely information to support the service supply chain
- Parts monitoring and supply chain analytics to monitor and assess the plan versus the actual performance
This SAP-Endorsed Business Solution represents the highest level of SAP certification and MCA is the only service optimization vendor selected for the designation.