Software: Astea
Astea is a premier provider of end-to-end field service solutions for companies that maintain, repair and support customer equipment. The company's flagship product, Astea Alliance, is a suite of tightly-integrated modules for call handling, intelligent dispatch and scheduling, depot repair, mobile device support, sales and marketing, business analytics, and invoicing that enables service organizations to streamline the performance of their field service organizations, increase revenue, and improve customer satisfaction.
www.astea.com