Customer Quote
The SPO planning system will greatly improve customer satisfaction for our critical customers. Working with MCA Solutions enables Cisco to set the standard for excellence in the service supply chain.
- Dillard Myers, Director of Service Logistics, Cisco Systems
Related Links

Customers

Tellabs

Telecom industry supplier Tellabs provides the equipment which carries more than two-thirds of telephone calls and Internet sessions in the United States and several other countries. When the company was faced with the challenge of expanding its service offering to meet customer needs in a very short timeframe, Tellabs turned to MCA Solutions and DHL for a joint outsourced solution.

With its global network of warehouses, inventory control measures and transport services, DHL is serving as Tellabs' third-party logistics supplier for its global parts operations. MCA manages Tellabs' parts planning and optimization with its Service Planning and Optimization (SPO™) software suite, providing new strategic parts center provisioning, inventory forecasting and contract coverage analysis. SPO integrates with both Tellabs' enterprise software applications and DHL's fulfillment system, providing end-to-end monitoring and management of mission-critical materials.

MCA is providing a solution for Tellabs' global customers' critical inventory needs, ensuring that Tellabs is able to provide its customers with timely and effective delivery of spare parts.

Read more about MCA at Tellabs by clicking here.

www.tellabs.com