Careers
MCA’s success is based greatly on our employees, whose work continuously helps
to maintain our leadership position in the service supply chain industry.
We are always looking for highly motivated and talented individuals with the skills
and experience to join our world-class team of service experts. MCA offers exciting
opportunities for career growth, with a competitive benefits package and earnings
potential. If you're looking for a high-energy, team-oriented environment, driven
by an innovative leadership team, we'd love to hear from you.
MCA’s executive management team combines preeminent service supply chain thought
leadership with high-caliber enterprise software expertise for a truly unique service
vision. A legacy of excellence, built and refined in distinct domains, propels the
continued evolution of MCA’s flagship SPO™ solution, as well as forms
the basis for MCA's ongoing success.
Our team members are the best in their fields, and together they provide the dynamic
leadership that continues to drive MCA to new heights in superior product development,
delivery and customer value.
Primary Job Duties/Responsibilities:
- Consult with customers & partners providing the in-depth functional knowledge
and guidance assisting them in designing, building and optimizing their MCA Solutions
Service Parts Optimization solution. Provide thought leadership in solution and
business process design and integration.
- Author Functional Requirements\Solution Design documents and whitepapers.
- In conjunction with colleagues and clients, ensuring that solution requirements
are satisfied through successful implementation and execution of the solution plan.
- Provide guidance to client team on data model development and manipulation.
- While onsite, provide weekly status updates to the MCA Solutions Project Manager
and Services Management on project progress with escalation of application integration
issues as appropriate.
- Liaison between Services and Product Management team providing field feedback to
the R&D group and providing communication and training on new enhancements out
to the field.
- Proactive sharing and maintenance of the knowledge repository for the SPO Solution.
Incorporate best practices into reusable deliverables to promote continuous improvements
in client implementations.
- Perform weekly mandatory administrative duties on time, including Time & Expense,
Status Reports and active participation within internal Team Meetings.
- Support selective pre-sales engagement by evaluating functional requirements, providing
guidance on the development of pilot data models,and responding to RFPs.
Education:
- Bachelor’s degree in Computer Science, Industrial Engineering or Operations
Research, minimum. Master degree or PhD preferred
Experience:
- 3+ years Supply chain management experience
- 5+ years of IT systems / package application implementation consulting experience.
Knowledge, Skills and Abilities
- Industry experience in one or more of the following: Aerospace and Defense, High-Tech,
Automotive, Industrial products.
- Supply Chain Management/Planning solution experience, preferably in Service parts/spare
parts planning solutions.
- Prior experience in defining, designing, configuring, and supporting large-scale,
high-volume planning systems.
- Ability to articulate customer requirements and translate those requirements in
Solution configurations.
- Ability to train project team members and end users.
- Ability to understand physical & logical data models.
- Testing experience / problem resolution / strong service/spare part data knowledge
- Strong analytical and problem solving skills – open to the ideas of others.
- Self-starter with the ability to multi-task.
- A customer service focus - excellent verbal and written communication skills.
- Ability to work independently or within a team.
- Proven ability to perform consulting for tier-1 customers.
- Must be able to travel up to 80%.
- Must be US Citizen or Green Card holder.
Primary Job Duties/Responsibilities:
- Manage the day-to-day activities of the project team to ensure the project is completed
within scope, timeline and budget.
- Develop Statements of Work, work estimates and project plans.
- Conduct project meetings with the customer, on a regular basis, to facilitate communication
and an effective implementation and review process.
- Provide detailed weekly project status reports which include a stop light summary
of scope, product, resource and customer satisfaction and milestone progress.
- Build strong relationship with MCA and customer project team; achieves and maintains
customer satisfaction.
- Proactively identify risk, establish and execute risk mitigation plan and escalate
project issues as appropriate.
- Liaison between Services and Product Management team providing field feedback to
the R&D group and providing communication and training on new enhancements out
to the field.
- Proactive sharing and maintenance of the knowledge repository for the SPO Solution.
Incorporate best practices into reusable deliverables to promote continuous improvements
in client implementations.
- Perform weekly mandatory administrative duties on time, including Time & Expense,
Status Reports and active participation within internal Team Meetings.
Education:
- Bachelor’s degree. Computer Science, Industrial Engineering or Operations
Research degree preferred. Other degrees considered. MS/MBA preferred.
Experience:
- 3+ years Supply Chain management /planning experience, preferably in service parts/spare
parts planning solutions.
- 5+ years enterprise IT systems / package application project management experience
(SAP, Oracle, i2, PeopleSoft etc)
- Industry experience in one or more of the following: Aerospace and Defense, High-Tech,
Automotive, Industrial products.
Knowledge, Skills and Abilities:
- Ability to develop and manage technology work plans and use project management tracking
tools
- Excellent project management skills particularly as it relates to technology implementations
- Ability to manage staff members undertaking both business functional and technology
related work tasks in a coordinated project environment
- A customer service focus, with excellent verbal and written communication skills.
- Proficient facilitation skills
- Ability to identify risks related to technology implementations and develop strategies
to address these
- Ability to interact comfortably and effectively with individuals at all levels of
an organization
- Sound understanding of the inter-relationship between job design, business processes
and technology tools as contributors to organization effectiveness
- Strong analytical and problem solving skills – open to the ideas of others.
- Ability to establish trust and build relationships with people
- Self-starter with the ability to multi-task.
- Must be able to travel up to 80%.
- Must be US Citizen or Green Card holder.
Primary Job Duties/Responsibilities:
- Consult with customers & partners providing in-depth technical knowledge and
guidance assisting them in designing, building and optimizing their MCA Solutions
Service Parts Optimization architecture and integration.
- In conjunction with colleagues and clients, ensure solution requirements are satisfied
through successful implementation and execution of the solution plan. Support installing
and setup of client’s technical environment.
- Provide guidance to client team on data model development and manipulation.
- While onsite, provide weekly status updates to the MCA Solutions Project Manager
and Services Management on project progress with escalation of application integration
issues as appropriate.
- Liaison between Services and the Development team providing field feedback to the
R&D group and providing communication and training on new enhancements out to
the field.
- Proactive sharing and maintenance of the knowledge repository for the product architecture.
Incorporate best practices into reusable deliverables to promote continuous improvements
in client implementations.
- Perform weekly mandatory administrative duties on time, including Time & Expense,
Status Reports and active participation within internal Team Meetings.
- Support selective pre-sales engagement by assisting with development of pilot data
models and responding to technical/architectural issues.
Education:
- Bachelor’s degree in Computer Science, Industrial Engineering or Operations
Research
Experience:
- 3+ years on-hands use of Object Oriented and Net-centric application architecture
experience
- 5+ years of IT systems / package application integration consulting experience.
- Industry experience in one or more of the following: Aerospace and Defense, High-Tech,
Automotive, Industrial products.
- Supply Chain Management/Planning solution experience, preferably in Service parts/spare
parts planning solutions.
- Prior experience in designing, building, supporting and performance-tuning large-scale,
high-volume planning systems.
- Strong UNIX experience (SUN-Solaris, HP-UX, Windows XP).
- Ability to understand physical & logical data models.
- Testing experience / problem resolution / strong service/spare part data knowledge
- Structured development experience
- Experienced with the following: Oracle PL/SQL and SQL; MS Access;· Unix/Linux
Shell Scripting, Weblogic, Oracle database technical skills. Java/C++ definite plus
Knowledge, Skills and Abilities
- Strong analytical and problem solving skills – open to the ideas of others.
- Self-starter with the ability to multi-task.
- A customer service focus having excellent verbal and written communication skills.
- Ability to work independently or within a team.
- Performance tuning on multiple tiers (network, application server, database server).
- Proven ability to perform consulting for tier-1 customers.
- Must be able to travel up to 80%.
- Must be US Citizen or Green Card holder
Please contact us at
jobs@mcasolutions.com.