Benchmarking Service Parts Logistics
& Planning: A Compilation

Because our customers have shown a great deal of interest in benchmarking performance and best practices in service planning and logistics, we sponsored the just published Aberdeen Service Logistics Benchmark study. In addition, through the years, we have compiled a number of benchmark studies which focus on different industries and different areas of performance.

MCA Delivers Service Advantage to Top Leaders in the Medical Industry

Roche Diagnostics, the world's largest biotech company, and Varian Medical Systems, the world's leading manufacturer of medical devices and software for treating cancer, are capitalizing on MCA's extensive domain knowledge in the medical and capital equipment field to optimize equipment uptime, reduce service parts inventory, and elevate customer service to meet the high expectations of their healthcare customers. Read more about:

Pratt & Whitney Now Live with the MCA Solution Suite

Pratt and Whitney joins MCA's existing A&D customers Boeing, Bombardier, Dassault, Lockheed Martin, Rockwell Collins, the U.S. Navy and Zodiac in optimizing their service supply network to reduce inventory and provide better service for their customers.

Service Parts Events and Conferences

Service executives are eager to meet with peers to share best practices and understand the latest directions in service management. This blog summarizes the highlights of events that the MCA team has attended during the first half of the year that includes general service parts events as well as some industry specific ones in oil & gas, aerospace and high tech.

TEC: WHAT'S NEW AT MCA SOLUTIONS?

Technology Evaluation Centers' Principal Analyst P.J. Jakovljevic sat down with MCA Solutions' CEO Bob Salvucci this March to discuss the current state of the market, MCA's approach to and focus on service parts planning and optimization, and the new offerings behind MCA's growth that are expanding the software space.